We're here to help
Support for your next step.
Have a question about your habits, friends, challenges, or account? Send us a note and we’ll help you keep moving.
Email support11divisors@gmail.comFor account help, bug reports, feedback, or anything that feels stuck.
When you writeTell us what happened.Include your device, app version, and the steps that led to the issue. Please don’t send passwords or private account credentials.
Common places to start
- Can't sign in?
- Use the password reset flow in the app. If the reset email doesn't arrive, check your spam folder and contact us.
- Want to manage your data?
- Onward includes data export and account controls in your profile. Contact support if you need help finding them.
- Need to report content or a user?
- Email us with the relevant username and a short explanation. We'll review the report and follow up where appropriate.